Shipping & Returns
Shipping
We ship within the United States. Orders are typically processed within one to two business days, excluding weekends and holidays.
- Complimentary shipping on all orders over $99.
- Flat-rate shipping applies to orders under $99; the rate is shown at checkout.
- Standard delivery usually takes three to seven business days after dispatch.
Once your order ships, you will receive a confirmation email with tracking information. Delivery timeframes are estimates provided by the carrier and may vary.
Returns
If you are not satisfied with your purchase, we accept returns under the following conditions.
- Returns must be requested within 30 days of delivery.
- Products must be unopened and in their original condition and packaging.
- For health and safety reasons, opened or used skincare products cannot be returned unless they are defective.
How to start a return
Contact us through our Contact page with your order number and the items you wish to return. We will provide return instructions. Customers are responsible for return shipping costs unless the item is defective or was sent in error.
Refunds
Once we receive and inspect your return, we will process your refund to the original payment method. Refunds typically appear within five to ten business days, depending on your bank or card issuer. Original shipping charges are non-refundable.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, contact us within seven days of delivery and we will make it right at no cost to you.